As much information as possible. Identifying details about the individual you need to serve are very helpful. Information such as their car make and model, license plate, tattoos, age, height, hair and eye colour, place of employment, hours of employment, home address, social media profiles, and phone numbers can help to facilitate successful service. Any safety concerns about the party being served should also be relayed so we can take steps to ensure the safety of our process servers while attempting service. The more information you can provide, the more likely we are to be successful.
You may contact our office via email at contact@due-process.ca, phone at 226-449-2929 or the form on our website under “Contact Us”.
Payments can be made via cheque, money order, or email money transfer.
Law firms will receive an invoice once services are rendered. Individuals will be provided an estimate and are required to pay a 50% deposit prior to services being rendered. The remaining 50% is due once service has been completed.
We will contact you via email to keep you informed about your file. Should you have any questions or concerns, feel free to contact us anytime via phone or email.
Some process servers are not willing to be your eyes on the ground. Our office will relay information about what we observe when we attend the address for service. This is especially helpful if you do not live close to the party you are attempting to serve. We will relay information such as car makes and models with license plates in the driveway, we will talk to neighbours (if you would like) to discern whether or not the party still resides at the address for service (while maintaining confidentiality), and we will attempt a second address under the same fee so long as the second address is in the same city as the initial address. Most process servers charge a flat rate per address.
We do not have lawyers or paralegals on staff. We are staffed by law clerks. As such, we cannot provide legal advice or advice on next steps to take in your case. You can find a lawyer or paralegal in your area by visiting the Law Society of Ontario’s website.
Depending on the nature of your relationship with the other party to the case, a process server can be a useful tool. Most initiating documents require personal service. Using a process server is especially helpful if the other party is not responding to other methods of personal service. A lawyer can inform you if you require personal service and help you determine if hiring a process server would be beneficial for you.
Our fee includes three separate service attempts. If we are unsuccessful at service, we will provide you with an Affidavit of Attempted Service. You can file this document with the court to support future steps in your case. If you are an individual, a lawyer can provide you with legal advice on what steps to take after you receive an Affidavit of Attempted Service.